When will my order ship?
All orders are packed and shipped between Monday – Friday. All orders are shipped within 48 hours from the order date.
How will my orders be shipped?
All orders are shipped via standard shipping from the Taiwan post office (ChungHwa Post).
Will my shipment come with a tracking number?
Yes. You will receive a tracking number in your notification email from us when your order has been dispatched.
You can track your orders at the following link:
When will my order arrive?
As soon as an order is dispatched, a confirmation email will be sent to you confirming the order details. Please allow approximately 10 - 21 days for parcels to arrive at its destination.
What happens to my order if it can't be delivered and is returned to Rubber Shop?
- All shipments returned to Rubber Shop are considered “undeliverable”. Reasons for undeliverable shipments include incorrect shipping address, failed delivery attempts by the post office provider (i.e., the recipient is unavailable), or unclaimed shipments held by the courier agent.
- When we receive undeliverable shipments, we will notify customers via email to arrange for reshipment. All reshipments incur reshipment fees that are the same as Rubber Shop's regular shipping fees. Reshipment fees will be applied regardless of the original shipment’s eligibility for free shipping. Additional courier charges for return shipping may also apply.